Frequently asked questions
How can I send the files?
- You can upload up to 10 files (max 10MB each) directly when placing your order.
- For larger files, you can email up to 25MB to mail@sign11.com after your order is complete.
- For files up to 2GB, please use our WeTransfer link: https://sign11.wetransfer.com/?to=info@Sign11.com
How quickly can I receive my order?
- We work fast! Most orders are processed within the same day or 1 business day.
- Total delivery time depends on your location. You can view FedEx Ground transit times through this link: https://sign11.com/pages/shipping-and-turnaround
- Need it in a hurry? Contact us for an Express Shipping upgrade. We’ll provide a low-cost quote to get your order to you as quickly as possible.
- Orders placed before 2 PM (EST) are typically shipped the same day.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.