Shipping and Turnaround

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Turnaround
  • Most orders will be shipped the same day or within 1 business day after the order is paid and the proof is approved.
Shipping
  • Orders are shipped from Suwanee, GA via FedEx, USPS
  • We ship only within the United States, including AK and HI.
  • We don't ship on weekends or holidays - don't count on transit time.
  • FedEx charges a special handling fee for packages over 48 inches, which increases shipping costs.
  • Ground shipping does not guarantee a delivery date.  Therefore, as long as we ship out by the calculated time, we do not take responsibility for late arrivals or exceptions.
  • If you'd like guaranteed delivery, please upgrade to express shipping. Email us, and we'll provide pricing and available shipping dates.
  • Shipping Address Correction is automatically subject to $15.00 Fee with FedEx/USPS. Failure to pay this fee will result in your order not being delivered to the correct address.
  • During the holiday season from Nov. 21 to Jan. 2, deliveries may be delayed by 1-2 business days, depending on your location.
  • Sign11 is not liable for packages being delayed due to the Holiday, Weather, Natural Disasters, and other Uncontrollable incidents.
Pick Up
  • Pick up address: Sign11.com 3655 Burnette Park Dr, Suwanee, GA 30024
  • Pick up time: Noon - 5:30 PM EST, M-F
  • We can leave your order outside at your request, with full responsibility on your part.
Business days in transit from: Suwanee, GA